Problem 1: Kaspersky tray icon is gray in Taskbar, after restarting PC, the icon is still the same, and Kaspersky process cannot be ended.
When Windows user start his/her computer, Kaspersky tray icon is gray, and there’s no response from right-click on the icon to quit it .After restarting PC, the icon is still gray. The main reason for this may be the illegal operation to Kaspersky, e.g. the computer was suddenly cut power off .And the process of Kaspersky cannot be ended by Task Manager when you are going to reinstall a new Kaspersky.
Problem 2: when Kaspersky process ended, Windows users can still neither install nor uninstall Kaspersky.
Some uninstall software could have been expected to solve all the problems of re-installing, and they just cannot still uninstall Kaspersky. Neither the one cannot be installed nor Windows users may be suggested to update it firstly
Follow the tips of uninstalling from the software, Windows users would still have met the uninstall error from Control Panel . The main reason for this may be the uninstall software has been damaged.
The Right Way on How to Install and Uninstall Kaspersky
Method 1: Uninstall Kaspersky in the Safe Mode
When the computer re-started, press F8, select Safe Mode to get into the Safe Mode. Then you should delete the folder where Kaspersky had been installed before you re-install a new Kaspersky, Or within Kaspersky uninstall tool of Kaspersky itself, you can also uninstall it completely. Then restarting the computer, you are going to go back to normal mode to install.
Method 2: Using the safe and professional Kaspersky Uninstall tool here.
With the safe and professional Kaspersky Uninstall tool, there would be no broken registry keys, unnecessary files left after uninstalling. Kaspersky Uninstall tool is offering a more user-friendly way to remove Kaspersky-anti-virus and to improve your computer efficiency.
